Return Refund Cancellation

Returns

Our returns policy for product lasts 2 days. If 2 days have passed since delivery, we can’t offer you a return, refund or exchange. Incase you find any issue you have to inform on our helpline number 770006737 instantly and our team will guide you with getting it back and will follow-up till completion.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will have to pack and send back on our registered office address: 2nd floor, 8/1 Princep Street Kolkata 700072. After you ship kindly share AWB Bill on our WhatsApp Account: 7770006737.

Refunds

Once we received the parcel after checking and approval will initiate and inform you about your refund status. You will receive a call from one of our care team member within 48 hours of item delivered.

Once refund initiated credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. (5-7 working days Appx.)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info.gadxy@gmail.com or call on 7770006737

For Cash on Delivery Orders, You can only get partial amount refund untill order is shipped, Once it is shipped partial payment are non-refundable. 

Cancellation

You can cancel your order anytime. After you place an order our team will contact you for confirmation of order, will explain product/service policies. If you disagree or find anything not as per your requirement then you can immediately cancel your order on call and take back full refund being on Live call.

Once and item is shipped you can not take full refund as shipping charges have been paid to courier partner same will be deducted and partial refund can be processed.