Frequently Asked Questions

Why GADXY?

PRODUCT Lowest Market Price on Premium Products

SERVICE Same Day Mobile Phone Repair Service from 20+ Yrs Experienced Technicians on your Doorstep

PRODUCT 2 Days Checking Warranty if anything found wrong. Kindly inform on our support helpline to get solution.

SERVICE 6 Months Warranty on Every Repair

* Physical or Liquid Damages are not under warranty coverage.

A: The repair time may vary depending on the complexity of the issue and the type of repair required. In most cases, we strive to complete repairs within an hour or less.

For more extensive repairs, it may take slightly longer. It may require to pick it up to our Gadxy Service Center for big issues. We will provide you an Alternate Phone during the repairing process to keep your work continue.

72 Hours is our maximum TAT to solve your problem.

After shipping it will take 5 to 6 days in delivering the product at your doorstep.

We offer both Online and Cash (Partial) mode of payments.

For Products:

Online Payment: We accepts Credit Card / Debit Card / Net Banking & UPI via PhonePe PG

Cash on Delivery: For Cash on Delivery you are required to pay ₹199 via online and rest payment in cash on delivery.

For Service: You only requires to pay ₹99 to confirm & book our technician appointment at your doorstep.

Our dedicated team do QC thrice to make sure you receive perfect product but if  you found any issue you have to inform us within 24 hours of delivery of product. We’ll assist you as per scenario and will surely correct this for you.

A: We stand behind our repairs and offer a warranty for our services. If your device experiences any issues related to the repair within the warranty period, simply contact us, and we will promptly resolve the problem.

*Physical or Liquid Damage of parts does not covers warranty. In such cases we will waiver the service charges, part’s cost applied.

A: Absolutely! Our repair technicians and QC technician both are highly trained professionals with extensive experience in mobile phone repairs. They undergo regular training to stay updated with the latest technologies and repair techniques. Rest assured, your device will be in capable hands.

Management team have 20+ years of industry experience.

We would Like to Thank you on considering repairing or purchasing of used phone it is not just a smart decision (depreciation wise)

But you’re also retaining an electronic device from becoming an E-Waste.