Gadxy Privacy Policy
Last Updated: 21st November, 2025
OVERVIEW
This policy covers all GADXY services including:
– Website bookings
– AI booking assistant (ChatGPT)
– Customer dashboard
– Email communications
INFORMATION WE COLLECT
When you book a repair (via website or AI):
– Personal: Name, phone, email
– Service: Device brand, model, issues
– Location: Service address in Kolkata
– Booking: Preferred time slot
HOW WE USE YOUR DATA
– Process your repair booking
– Contact you about service
– Send booking confirmations
– Provide warranty support
– Improve our services
AI BOOKING ASSISTANT
– Powered by ChatGPT
– Calls our secure API
– Same data as website form
– No chat history stored by us
– Same privacy protections
DATA STORAGE & SECURITY
– Stored in WordPress database
– Secured with encryption (HTTPS)
– Access limited to authorized staff
– Retained for warranty purposes
– Not sold to third parties
PAYMENT INFORMATION
– Processed via secure payment gateways
– We don’t store card details
– Only transaction IDs stored
YOUR RIGHTS
– View your data: Login to dashboard
– Update information: Contact us
– Delete data: Email care@gadxy.com
– Opt-out marketing: Unsubscribe link
COOKIES
– Essential cookies for website function
– No tracking/advertising cookies
THIRD-PARTY SERVICES
– Payment gateways (PhonePe/Razorpay)
– Email service (WordPress)
– ChatGPT (for AI assistant)
– Google Maps (for address)
CONTACT US
Email: care@gadxy.com
Phone: +91 777 000 6737
Address: Kolkata, India
CHANGES TO POLICY
We may update this policy.
Check this page for latest version.