In the first 5 days, a fault means a replacement or your money back. Up to day 90, any fault is fixed free. If it can’t be fixed, we replace the phone or refund it, minus a fair amount for the time used, explained in writing. Damage and misuse aren’t covered. Full warranty terms
What do Excellent, Very good and Good mean?
Excellent: no marks, battery health 85% or more. Very good: light marks at most, battery 80% or more. Good: visible marks or a lower battery. Every phone’s page shows its battery health and screen details.
Are the accessories new?
Yes. Accessories are new and sealed, with the brand’s own warranty.